Delete your Cashly account.
From the app: about a minute
- Open Cashly and go to Settings, then tap your profile.
- Tap Delete account.
- Cashly shows you exactly what will happen, including any outstanding balances with friends. A balance never blocks deletion.
- Type DELETE ACCOUNT to confirm. If App Lock is on, you’ll confirm with your face, fingerprint, or passcode.
Account deletion starts immediately and cannot be undone: there’s no grace period. Your account and private data are removed from Cashly’s active systems as part of the deletion process; limited residual copies may remain temporarily in infrastructure backups until those backups rotate.
What gets deleted
Your sign-in account, profile (name, email, photo), all your personal-finance data (transactions, budgets, goals, wallets, labels), your receipts, your friend connections and codes, and your device’s notification registration.
What remains
Expenses and settlements you shared with other people remain in their groups so their balances and history stay correct, with your identity removed: your email and phone are erased and your name becomes “Deleted member”. Backup copies held by our infrastructure providers expire on their backup cycles. Full details are in the Privacy Policy (sections 16–17).
Can’t access the app?
If you can no longer access the app, contact help@cashlyapp.io. We’ll ask for enough information to locate your account and verify that you are the account owner before processing deletion. That verification protects your financial data from being deleted by someone who isn’t you.